Crubsmart reserves the right to inspect item marked as defective. Item misrepresented for return shall be assessed a 20% restocking fee and return shipping fees . A replacement will be provided for any defective or misrepresented products for the duration of 30 days.
Delivery time is estimated using our proprietary method which is based on the buyer’s proximity to the item location, the shipping service selected, the seller’s shipping history, and other factors. Cleared payment cleared payment – opens in a new window or tab. Please allow additional time if international delivery is subject to customs processing. International shipment of items may be subject to customs processing and additional charges. To obtain a RMA #, please contact us through eBay’s messaging system with your eBay user ID, eBay item ID #, and a brief description about your item condition and/or service requested.
All returned products need to be assigned a RMA # (Return Merchandise Authorization #) prior to return. Any returned product without a RMA # on package will not be accepted or processed. Sellers declare the item’s customs value and must comply with customs declaration laws.
The original shipping label must be sent back to us to validate the return. A full refund can only be issued during the first 30 days upon receipt of the product. zlibrary app Will usually ship within 1 business day of receiving cleared payment. Will be responsible for return shipping/shipment to the seller for resolving the problem.